TRAINING
Packaged Training Courses:
Personal development
Achievement & Creativity - A two day course covering the theory and practical use of Alpha Brain Waves for creativity, problem solving, increasing performance, memory skills, goal attainment and time management.
Accountancy & Finance
Accounts made simple - A one day course for managers, newly appointed company directors and non-accounting staff who need to understand accounting jargon and basic financial concepts like cashflow, key ratios like return on capital employed, earnings per share and return and management reports.
Bookkeeping - A three day course which covers sales, purchase and general/nominal ledgers. The course will help sole proprietors who need to trade and keep accounts, as well as accounts clerks who want to understand the practical and theoretical principles of accounting. It includes audit trails, cashflow, bank reconciliation, debtors and creditors controls. The course does not cover payroll.
Investing in stocks & shares - A two day course on searching, buying, holding and selling shares.
Computers
Basic Microsoft Office - Word, Excel and Powerpoint courses are one day courses each. Basic MS Access is a two day course, which includes simple database design. These courses cover the most commonly needed functions such as
Word - copy, paste, letter templates, tables and mail merge.
Excel - basic modelling techniques, formulae, add-ins, formatting and printing.
Powerpoint - Presentation guidelines, wizard, tables, notes, printing handouts.
Access - database design, tables, relationships, forms, reports, simple queries for selecting and finding information.
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Advanced Microsoft Office - Word, Excel and Powerpoint courses are one day each.
Word - managing large documents, chapters/book, bookmarks, index, table of contents, drawing tools.
Excel - importing, exporting, database, pivot tables, consolidating multiple sheets, solver, statistics.
Powerpoint - graphics, drawing tools, sound, movie clips, importing.
Access - macros, advanced reports, import/export, linking, data handling, operators.
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Personal productivity & security - This is offered as a one or two day course depending on topics to be covered. Controlling spam, viruses and internet access. Voice dictation. Video conferencing. Better quality browsers and email systems. Better quality desktop and file management systems. Desktop (software) maintenance. Backup data. Using scanners, digital cameras and media software.
Project Management - A two day course on managing IT projects. Avoiding common pitfalls. PRINCE simplified. Team psychology. Motivating people.
Sales & Marketing
Customer care - A one day course to promote a caring customer attitude. Sales cycle. Putting yourself in the customer’s shoes. Quality of service. Customer complaints. Owning problems. Telephone techniques. Time management.
Getting appointments - A one day course covering:- Sales area management. Shortlisting prospects. Client psychology. Telephoning for appointments. Mail shots. Handling telephone objections.
Closing methods - A one day course on closing the sale and handling objections.
Customised Training Courses:
Company courses
Tailored courses are available for companies with a large work-force which needs a personalised approach.
We can prepare a customised training course based on:
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Individuals
Personal tuition is available for individuals either in your office or at your home. We cover personal development, computers, accounting, finance, investment and sales & marketing.
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